Proton e.MAS Care

2026-05-11T17:18:30+08:00

The e.MAS Care Advantages

Tailored to offer the best insurance coverage for Proton e.MAS cars and their owners.

Repairs are covered at Proton e.MAS Body & Paint by certified technicians using genuine PROTON parts.

Comprehensive care that offers total peace of mind during accidents, liability claims*, or total loss/theft.
*Claim coverage for third-party property damage and bodily injury.

e.MAS Care Exclusive Benefits

No Betterment Charge 1

Up to 10 Years

Agreed Value

Up to 10 Years 2

All Drivers

No Excess

Except for Compulsory Excess 3

Fast Claim Approval

Up to BND 30K

Personal Accident

Driver and Passengers 4

Key Care Cover

Up to BND 1K

Loss of Use

Up to 10 Days x BND 200

Home Charger & Cable Coverage

Up to BND 5K

Roadside & Towing Assistance

Unlimited Mileage

Special Perils

e.MAS Care Package Comparison

Betterment Waiver 1 Agreed Value 2 All Driver No Excess 3 Fast Approval Claim (Without Adjuster) Personal Accident for Driver & Passengers Key Care Loss of Use Home Charger & Cable Roadside & Towing Assistance Special Perils
e.MAS Care Elite Up to 10 years Up to 10 years Yes Yes Up to BND 30K (Immediate) Up to BND 20K / pax Up to BND 1K Up to 10 Days X BND 200 Up to BND 5K Unlimited Mileage Yes
e.MAS Care Flex Up to 10 years Up to 10 years Yes Yes Up to BND 30K (Immediate) Up to BND 10K / pax No No Up to BND 5K Unlimited Mileage No

1 Terms and Betterment fee is waived for replacement of damaged parts due to accidents at Proton e.MAS Authorised Body & Paint Centres conditions.
2 Agreed Value Coverage option to protect your sum insured with 100% agreed value payout in the event of theft or total loss.
3 If the driver is under the age of 21 or a holder of a Provisional/Probation Driving License, a compulsory excess of BND 400 is applicable in the event of claim.

The e.MAS Care Claim Procedure

Self Drive

e.MAS APP

Go to Services

Choose Dealer

Under "Find My Dealer" Filter Body and Paint

Find The Nearest e.MAS authorised Body and Paint Centre

e.MAS OFFICIAL WEBSITE

Go to emas.proton.com

Choose Dealers

Under "Dealers" Filter Body and Paint

Find The Nearest e.MAS authorised Body and Paint Centre

Tow Truck

CALL e.MAS 24/7 ROADSIDE ASSISTANCE

Call e.MAS RSA 261 3888 For Towing and Roadside Assist

Tow Truck will send Your Car to The Nearest Authorised BP Outlet

Our e.MAS Care Insurance Partners


Takaful

Conventional

This motor insurance product is underwritten by any of the following insurance companies:

  1. Takaful Insurance
  2. TAIB Insurance
  3. National Insurance
  4. Tokio Marine

All listed insurers are licensed under the Financial Services Act 2013 and regulated by AMDB. Our insurance partners are also members of Perbadanan Insurans Deposit Brunei (PIDB).

Proton New Energy Technology (Pro-Net) is an authorized intermediary of these insurance companies.

Proton e.MAS Centre Hotline

24/7 ROADSIDE ASSISTANCE
261 3888